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ZHK Saglasie AD
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Financial Supervision Commission•Association of Insurers in Bulgaria•National Statistical Institute•National Revenue Agency
Contact Center - 24/7 Customer Service02/862 01 51
info@zdsaglasie.bg
бул. Тодор Александров 117, 1303 СофияHead Office
Saglasie Insurance Company - EN logo

Saglasie

  • About Us
  • Digital Services
  • Careers
  • News
  • Contacts

Insurance

  • Health Insurance
  • Accident Insurance
  • Mountain Rescue
  • Professional Liability

Useful Information

  • Frequently Asked Questions
  • Medical Facilities
  • Documents
  • Bank Accounts and Reports
  • Personal Data Protection Policy

Contacts

Contact Center - 24/7 Customer Service02/862 01 51
info@zdsaglasie.bg
бул. Тодор Александров 117, 1303 СофияHead Office

Quick Links

Financial Supervision Commission•Association of Insurers in Bulgaria•National Statistical Institute•National Revenue Agency
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News

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ZD Saglasie moves to 24/7 customer service

May 18, 2026

ZD Saglasie moves to 24/7 customer service

We have opened a new round-the-clock contact centre. The team is available 24 hours a day, 7 days a week.

Planned System Maintenance

November 12, 2024

Planned System Maintenance

Due to planned technical maintenance of the telephone system on November 12th-14th, 2024, the company's landline phones will not be operational.

Changes to Online Health Insurance Reimbursement Claims

August 23, 2024

Changes to Online Health Insurance Reimbursement Claims

Effective from 26.08.2024, the maximum amount for electronic submission of Health Insurance reimbursement claims has been increased to 500 BGN.

New Contact Phone Numbers

April 28, 2024

New Contact Phone Numbers

As of 28.04.2024, the company has new contact phone numbers. Detailed information can be found on the Contacts page.

Information on Electronic Prescriptions

June 17, 2021

Information on Electronic Prescriptions

From June 1, 2021, electronic prescribing of NHIF-reimbursed medicines was introduced. When submitting a reimbursement claim, ZD Saglasie AD will require specific documents.

New Insurance Coverage: Telemedicine

February 11, 2021

New Insurance Coverage: Telemedicine

The Telemedicine coverage under Health Insurance Comfort provides free online medical consultations with over 130 doctors and specialists via the Healee app.

New Healthcare Facilities

August 21, 2020

New Healthcare Facilities

From 01.08.2020, ZD Saglasie AD has entered into contracts with DCC VITA Ltd and DCC SV.SOFIA Ltd for outpatient medical care.

Business Operations During the State of Emergency (COVID-19)

April 8, 2020

Business Operations During the State of Emergency (COVID-19)

ZD Saglasie AD is acting in the best interests of its clients during the emergency situation caused by COVID-19.