Personal Data Protection Policy

Your personal data is collected and processed by ZD "Saglasie" AD, registered in the Commercial Register of the Registry Agency with UIC 200339643, with registered office and management address: Sofia 1309, Blvd. "Todor Alexandrov" No. 141, tel. 02/8164546, e-mail: info@saglasie.bg.

We collect and process your data for the purpose of distributing insurance products, concluding and fulfilling obligations under insurance contracts, settling insurance claims, and for processing your requests or inquiries.

We process your personal data on one or more of the following grounds: to perform a contract to which you are a party; to comply with a legal obligation; in our legitimate interest; and where you have given your consent.

Personal data is information that relates to you and by which you can be identified.

ZD "Saglasie" AD may hold your personal data, which it processes and stores in the manner described here, through your employer or another person who has taken out insurance on your behalf.

We typically process the following categories of personal data: identification data; contact data; health data (where applicable); financial data.

We do not share your personal data in any other way than as described in this Personal Data Protection Policy.

In order to conclude, verify, or fulfil the contract with you, we may share your personal data with: medical facilities in our partner network; reinsurance companies; competent state authorities; other group companies.

We use administrative, technical, and physical safeguards to protect the personal data you provide to us from accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.

We have implemented security measures to protect the confidentiality and integrity of your personal data.

ZD "Saglasie" AD stores the personal data you provide for as long as necessary for the purposes for which it was collected, or for a period no shorter than the regulatory or legally established retention periods or limitation periods for filing claims.

Access to your personal data is granted to designated employees who are entitled to use it and who are obliged to observe confidentiality rules. Through its information systems and Personal Data Protection Policy, ZD "Saglasie" AD ensures a level of confidentiality and technical and organizational security.

You may, at any time, request from ZD "Saglasie" AD the right of access to your personal data. You also have the right to modify or delete such data, as well as the right to object to the use of your data on a legal basis.

You can exercise your right to data portability and request that your data be provided in a structured, commonly used, and machine-readable format. You also have the right to withdraw your consent to the processing of your personal data when processing is carried out on that basis.

Access: this right allows you to obtain confirmation as to whether we process your personal data, and if so, to access it. Rectification: this right allows you to request ZD "Saglasie" AD to correct any incomplete or inaccurate information relating to you.

Erasure: this right allows you to request that we delete your personal data where ZD "Saglasie" AD has no legal basis to continue processing it. Objection: this right allows you to object to processing where there is a legal basis to do so, or to the processing of your personal data for direct marketing purposes.

You have the right to lodge a complaint with the Personal Data Protection Commission at: Sofia 1592, Blvd. "Prof. Tsvetan Lazarov" No. 2.

If you have any questions about the protection of your data or the exercise of your rights, you may use the following contact details to contact our Data Protection Officer directly: Address: Sofia, Blvd. "Todor Alexandrov" No. 141, 1309 Sofia, e-mail: info@saglasie.bg.